1. Overview

Trusted Link Technical Solutions LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. By accessing or using our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information (e.g., name, email address, phone number) when you submit forms, request a consultation, or contact us directly.

Business Information when you inquire about our IT or cybersecurity services.

Usage Data including browser type, IP address, pages visited, and referral sources collected via cookies and analytics tools.

Payment Data if you engage in a paid service (processed securely via third-party providers such as QuickBooks).

3. How We Use Your Information

We use the information we collect to:

Provide and manage IT and cybersecurity services

Communicate with you about services, billing, and support

Improve website performance and customer experience

Comply with legal obligations

4. Sharing and Disclosure

We do not sell your information. We may share data with:

Service providers (e.g., Microsoft, Pax8, Acronis, Syncro, etc.) to deliver our services

Legal authorities when required to comply with applicable laws, regulations, or court orders

Contracted partners or subcontractors under confidentiality obligations

5. Data Security

We take commercially reasonable steps to protect your information. This includes encryption, access control, and secure storage practices. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

Access or correct your personal information

Request deletion of your data (where applicable)

Withdraw consent to marketing communications

Please contact us at [email protected] to exercise your rights.

7. Cookies and Tracking

We use cookies and third-party analytics (such as Google Analytics) to improve website functionality and understand usage patterns. You can manage your cookie preferences through your browser settings.

8. External Links

Our website may link to third-party websites or services. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review it regularly.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

Trusted Link Technical Solutions LLC

[email protected]